I received a reminder (with reminder fees) but have never received an invoice. Why is this?

Did you opt for invoicing via e-mail?

Then your invoice may have ended up in your spam folder. Avoid this in the future by adding our e-mail address (noreply@invoicing.unisono.be) to your address book.

Or perhaps the e-mail address we have is no longer active? Check this quickly and easily via MyUnisono.

Did you opt for invoicing via Billtobox or Peppol?

Then please consult your invoice directly via this platform. Maybe you have forgotten to do so?

Did you opt for invoicing by post?

Then the address on your invoice may no longer be correct. Be sure to check this and report any changes via MyUnisono or the contact form.

Do you want to check or change your invoice details or preferences?

You can do this quickly and easily online:

  • Log in to MyUnisono.
  • Go to ‘Mijn profiel’ / ‘Mon Profil’.
  • Check or change your details or preferences and click on ‘Gegevens bewaren’ / ‘Sauvegarder’.