Telephone hold music

Would you like your customers and suppliers to enjoy a dash of music on the phone while waiting? Smart choice!  

Studies show this: 

• eases the wait; 
• lowers the caller's stress level; 
• leads to a more pleasant conversation. 

Apply for your licence quickly and easily online via MyUnisono. 

This means you can let your customers and suppliers enjoy the latest hits while they are waiting to get one of your employees on the line.  

Moreover, you contribute to a sustainable music landscape in which the creative forces behind your favourite music receive fair compensation for the use of their work. 

This is how we calculate your rate 

We calculate your rate based on the number of phone lines that can be simultaneously connected by the exchange to the outside world. We distinguish between: 

• ordinary telephone lines; 
• and commercial (paying) telephone lines. 

(*) For telephone exchanges with IP (internet protocol) technology, we calculate the rate based on the number of FTEs (Full-Time Equivalents) on the company's social balance sheet (n-1). 

Does your supplier provide a telephone exchange with music in a single package? And does it already pay the authors’ and neighbouring rights for the music on that? Then you no longer need an additional licence of course.   

Ask for proof of this from your supplier. 

Rate