Telephone hold music
Would you like your customers and suppliers to enjoy a dash of music on the phone while waiting? Smart choice!
Studies show this:
Would you like your customers and suppliers to enjoy a dash of music on the phone while waiting? Smart choice!
Studies show this:
- eases the wait;
- lowers the caller's stress level;
- leads to a more pleasant conversation.
Apply for your licence quickly and easily online via MyUnisono.
This means you can let your customers and suppliers enjoy the latest hits while they are waiting to get one of your employees on the line.
Moreover, you contribute to a sustainable music landscape in which the creative forces behind your favourite music receive fair compensation for the use of their work.
This is how we calculate your rate
We calculate your rate based on the number of phone lines that can be simultaneously connected by the exchange to the outside world. We distinguish between:
- ordinary telephone lines;
- and commercial (paying) telephone lines.
(*) For telephone exchanges with IP (internet protocol) technology, we calculate the rate based on the number of FTEs (Full-Time Equivalents) on the company's social balance sheet (n-1).
Does your supplier provide a telephone exchange with music in a single package? And does it already pay the authors’ and neighbouring rights for the music on that? Then you no longer need an additional licence of course.
Ask for proof of this from your supplier.
Rate
| Annual rate excl 6% VAT | ||||
|---|---|---|---|---|
| ordinary lines / FTE (*) on the social balance of 31.12.2025 | commercial lines | COPYRIGHTS Annual price adjustment according to price review formula (+) from 01.01.2026 |
NEIGHBOURING RIGHTS Annual price adjustment according to price review formula (+) from 01.01.2026 |
|
| from | to | |||
| 1 | 5 | 1 | 34,35 € | 37,28 € |
| 6 | 10 | 2 | 68,70 € | 74,56 € |
| 11 | 15 | 3 | 103,05 € | 111,84 € |
| 16 | 20 | 4 | 137,40 € | 149,12 € |
| additional 5 lines | additional line | 34,34 € | 37,28 € | |
Introductory discount – Authors' rights
For the first Licence concluded with Unisono, the Licensee is granted a discount of 10% of annual copyright amount according to the applicable tariff.
(+) Price review formula
All prices excluding VAT stated on this price list are adjusted annually as follows:
- for the authors' rights
in accordance with the following formula: p = P * [ 0,55 * (t / T) + 0,15 * (s / S) + 0,10 * (c / C) + 0,20], where:
- p = the new price after revision for the current calendar year
- P = the price of the previous calendar year
- t = tariff for temporary indoor activities under the Royal Decree on Equitable Remuneration for calendar year X
- T = tariff for temporary indoor activities for calendar year X–1
- s = wage scale I (PC200) for calendar year X
- S = wage scale I (PC200) for calendar year X–1
- c = price index (Q3 of calendar year X–1) for computer programming, consultancy & related activities
- C = price index (Q3 of calendar year X–2) for computer programming, consultancy & related activities
- for the Fair Remuneration
in accordance with the following formula: p = P * [0,55 * (t / T) + 0,25 * (s / S) + 0,20], where:
- p = the new price after revision for the current calendar year
- P = the price of the previous calendar year
- t = tariff for temporary indoor activities under the Royal Decree on Equitable Remuneration for calendar year X
- T = tariff for temporary indoor activities for calendar year X–1
- s = wage scale I (PC200) for calendar year X
- S = wage scale I (PC200) for calendar year X–1
This price revision mechanism is intended solely to allow this portion of the compensation to evolve in line with the real cost of creating a work.
Terms and conditions
The terms and conditions are available at: https://www.unisono.be/en/general-conditions (version for music in companies)